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10/21/2005 FAQ
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DAF/FAF for iPhone
Pocket DAF Bundle
Pocket DAF/FAF
DAF/FAF Assistant
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Frequently Asked Questions & Troubleshooting

 

Pocket DAF/FAF Assistant FAQ

 

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How long is trial period?

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Where can I download the software?

 

 

 

 

DAF/FAF Assistant FAQ

 

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How long is trial period?

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How can I buy the software license?

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How soon will I receive the permanent license key?

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What should I do with the permanent license key?

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The software does not work on my computer. I get the message "Cannot create capture buffer' or 'Cannot initialize DirectX'. Why is that?

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What is full-duplex mode and why is it so important?

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My sound card hardware manual says that my sound card does support full-duplex mode but I still get the error message "Cannot create capture buffer".

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What is the best way to make sure that the application will work on my computer before I buy it?

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Why the software uses delay range starting from 50ms? Why not less than 50ms?

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There are some garbage noises when I use small delay values. Why?

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I have Windows 95 and when I run the application I get the error oleacc.dll not found.

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How can I increase the volume?

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Where can I download the software?

 

 

 

 

Pocket DAF/FAF Assistant FAQ

 

Q: How long is trial period?
A: The trial period is 10 days.

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DAF/FAF Assistant FAQ

 

Q: How long is trial period?
A: The trial period is 7 days.

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Q: How can I buy the software license?
A: You have to select the proper license. If you are purchasing the software for yourself you will have to buy a Single User license. If you are purchasing the software to use it in Speech therapy office, medical center, and any other place that is related to the speech therapist professional activity you should buy the Professional User license. Please fill the online order form here. We accept multiple payment methods including credit cards, money orders, checks, fax and phone orders.

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Q: How soon will I receive the permanent license key?
A: When you purchase the software using credit card you will receive the license key within several minutes. When you purchase the software using money order or check the license key will be sent to you as soon we receive you payment.

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Q: What should I do with the permanent license key?
A: As soon as you receive the permanent license key you should register your software. Start the DAF/FAF Assistant, click the "Enter Key" button, enter your registration information and press "OK" button. The application will be registered.

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Q: The software does not work on my computer. I get the message "Cannot create capture buffer' or 'Cannot initialize DirectX'. Why is that?
A: The DAF/FAF Assistant requires a Sound card that supports full-duplex mode under the DirectX. Most likely your audio card does not support full-duplex mode. If you see "Cannot initialize DirectX" error message you will need to install the latest DirectX version. The DirectX can be downloaded for free from here

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Q: What is full-duplex mode and why is it so important?
A: When the sound card supports the full-duplex mode it means that the sound card can record and play sounds at the same time. The DAF/FAF Assistant uses full-duplex mode because it has to record the speech and play it at the same time.

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Q: My sound card hardware manual says that my sound card does support full-duplex mode but I still get the error message "Cannot create capture buffer".
A: There are some sound cards that support full-duplex mode in Windows API but does not support the full-duplex under the DirectX. Usually it happens when the sound card uses old drivers that are not fully compatible with DirectX API. To resolve this issue you can try to find updated sound card drivers from the manufacturer web site.

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Q: What is the best way to make sure that the application will work on my computer before I buy it?
A: The easiest way to test the application compatibility is to download and install the DAF/FAF Assistant. The DAF/FAF Assistant has a trial period during which you can make sure that the software is working properly on your computer.

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Q: Why the software uses delay range starting from 40ms? Why not less than 40ms?
A: The DirectX API which is used by the DAF/FAF Assistant has some internal latency that does not allow to use delay values less than 40ms.

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Q: There are some garbage noises when I use small delay values. Why?
A: The DAF/FAF Assistant is CPU demanding software. The less the delay value the more horsepower is required from your computer. When the computer does not have processor that is fast enough the sound can break. If this is the case you can try to stop unnecessary applications that are running at the same time on your computer or/and think about upgrading your computer system. Beginning the version 1.1 you can also use the Fast FAF option. This option when enabled will use simplified FAF algorithm that can work on less powerful computers.

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Q: I have Windows 95 and when I run the application I get the error oleacc.dll not found.
A: The oleacc.dll file is required by the API that is used from the DAF/FAF Assistant. You can download the dummy oleacc.dll from here. Please note that this is not the real oleacc.dll but the emulator that will make the application work.

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Q: How can I increase the volume?
A: There are several parameters that you can adjust: master volume, microphone volume and microphone boost. They all are located in "Master Volume" application. You can find this application either in the program menu or you can double click on the speaker icon in the right bottom corner you your screen. See the sound card configuration documentation.

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Q: Where can I download the software?
A: The software can be downloaded from the following web sites:

 

http://www.softforall.com

 

Shareware and Freeware downloads and tested, rated and reviewed software submitted by software author.

 

http://trialfiles.softservice.org/

 

FindApp.com - Download Windows Software

IT Shareware - A selection of softwares, freewares and sharewares to download.

 

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